Frequently Asked
Questions
Everything you want to know before getting started. If you don't see your question here, just reach out — we'll answer same day.
Getting Started
Most websites go live within 3–5 business days of completing the onboarding intake form. Day 1: you submit your intake. Days 1–2: AI generates your site. Days 2–4: our team reviews, adds schema, and optimizes. Day 5: launch.
Just the basics: your business name, phone number, address, the services you offer, the cities you serve, and a brief description of what makes your business stand out. Our intake form walks you through it — takes about 10 minutes. No technical knowledge needed.
We review your submission within 1 business day and reach out via email with a personalized proposal and sample outline for your trade and market. If you move forward, we send the onboarding intake form and begin building within 24 hours of receiving it back.
Pricing & Contracts
No setup fees on any plan. Your monthly rate covers the complete initial build, launch, hosting, and all ongoing management from day one.
No. All plans are month-to-month. Cancel anytime with 14 days notice. We don't lock you in because we're confident in the results we deliver.
Yes — upgrade or downgrade at any time. Upgrades take effect immediately and are prorated. Downgrades take effect at your next billing cycle.
Cancel with 14 days notice. Your client-provided domain remains yours. If ServeBuilt registered a domain in your name, start a transfer with the domain provider you choose and we will provide the transfer authorization code. You may request a ZIP copy of your site within 30 days of cancellation.
Your Website
City pages are individual landing pages for each city, suburb, or neighborhood you serve. For example, an Austin HVAC company gets dedicated pages for Round Rock HVAC, Cedar Park AC Repair, Georgetown Heating, and so on. Each page is uniquely written for that location, targeting the specific search terms customers in that area actually use.
Your client-provided domain and the logos, photos, trademarks, and other materials you supply remain yours. For a ServeBuilt-registered domain, start a transfer with the provider you choose and we will provide the transfer authorization code. You may request a ZIP copy of your site within 30 days of cancellation.
You don't need to — that's the point. But yes, clients on Growth and Dominate plans can submit unlimited change requests via email. Our team implements them, usually within 2–3 business days.
Yes — we share relevant examples from your specific trade and DMA when we follow up after your inquiry. We don't publish a public portfolio to protect our clients' competitive edge.
No. ServeBuilt builds a brand new, AI-built website for you on our own platform. If you have an existing website, we can use its content as a starting point to build your new site — but we don't edit, redesign, migrate, or take over management of an existing website, CMS (WordPress, Wix, Squarespace, etc.), or hosting account directly. If you already have a domain, you can keep it and point it to your new ServeBuilt site.
Local SEO & AI Search
LLM stands for Large Language Model — the AI behind ChatGPT, Perplexity, and Google AI Overviews. When users ask these tools "who's the best plumber in Katy TX?", they pull answers from structured web data. LLM optimization means building your site so AI systems can accurately identify and recommend your business in local queries — a channel most of your competitors aren't thinking about yet.
New sites typically start seeing movement in organic rankings within 30–60 days. Meaningful page-one rankings for competitive terms often take 3–6 months of consistent content and optimization. Our clients see accelerated results because we start with a complete, well-structured foundation rather than building from a generic template.
Yes — on Growth and Dominate plans. GBP management includes category optimization, service area alignment, weekly photo recommendations, Q&A monitoring, and keeping your profile consistent with your website data. GBP setup and NAP alignment is included on all plans.
Markets & Industries
We build and manage websites for service businesses across the United States. Texas and Nashville are focus markets where we maintain dedicated local SEO research and example pages.
Plumbing, HVAC, electrical, landscaping and lawn care, house cleaning, pressure washing, roofing, painting, general contracting, pest control, salons and barbershops, restaurants, pool service, and flooring — and more. If your business provides services at a customer's home or location, we can build and rank your site.
Still Have Questions?
Just Ask.
We respond to every inquiry within one business day. No bots, no runaround.